Terms and Conditions of Purchase

1. Acceptance of Terms:
By purchasing a course or product from our website, you agree to abide by these terms and conditions. Please read them carefully before you make a purchase.

2. Payment:
All payments must be made in full at the time of purchase. We accept major credit cards, debit cards, and other payment methods as listed on our website.

3. Course Access:
Access to online courses is granted immediately after payment is received. Please ensure that the email address provided during registration is accurate, as all course materials and communications will be sent to this address.

4. Refund Policy:

• Online Courses: No refunds will be issued once course access has been granted.

• In-Person Courses: Refunds are available if requested at least two weeks before the course commencement date. No refunds will be provided within two weeks of the start date.

5. Intellectual Property:
All content, including but not limited to videos, course materials, and documents, is the intellectual property of our company. You may not reproduce, distribute, or share any course materials without prior written consent.

6. Course Content and Availability:
We reserve the right to update or modify course content at any time. We also reserve the right to discontinue or temporarily suspend access to any course or service without notice.

7. User Conduct:
Users must not engage in any behaviour that disrupts or interferes with the learning environment. Inappropriate conduct may result in the suspension or termination of course access without a refund.

8. Technical Requirements:
It is the user's responsibility to ensure that they have the necessary technical requirements to access online courses, including a stable internet connection and a compatible device.

9. Privacy Policy:
Our Privacy Policy will handle your personal information, which is available on our website. By purchasing a course or product, you consent to collecting and using your information as described.

10. Limitation of Liability:
We are not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of our courses or products, including but not limited to technical issues, loss of data, or unauthorised access.

11. Changes to Terms:
We reserve the right to update or modify these terms and conditions anytime. Any changes you can make will be posted on our website, and you are responsible for reviewing them before making a purchase.

Guidelines for Online Courses and E-Commerce:

• User Accounts:
  Users must create an account to purchase courses or products. Keep your login credentials secure, and do not share them with others.

• Content Use:
  Access to course content is intended for personal use only. You can't share your access with others and may result in termination of your account.

• Course Completion:
  Some courses may have a set timeframe for completion. Please review the course details before purchasing to ensure you can complete the course within the allotted time.

• Customer Support:
  If you encounter any issues with course access or content, don't hesitate to get in touch with our customer support team for assistance.

• Feedback and Reviews:
  We welcome your feedback and reviews on our courses and products. However, we reserve the right to remove any content that is deemed inappropriate, offensive, or violates our policies.

Privacy Policy

1. Introduction:
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services.

2. Information We Collect:

• Personal Information: We collect personal information that you provide when you register on our website, purchase a course or product, or interact with us in any way. This may include your name, email address, phone number, billing information, and any other information you choose to provide.

• Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device information, and usage data to help us improve our website and services.

3. How We Use Your Information:
We use the information we collect for the following purposes:

• To process your orders and provide you with access to our courses and products.

• To communicate with you regarding your account, orders, and any other inquiries.

• To improve our website, services, and user experience.

• To send you promotional offers, newsletters, and other marketing communications, if you have opted in to receive them.

• To comply with legal obligations and protect our rights.

4. Information Sharing and Disclosure:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

We may also disclose your information when required by law, to enforce our site policies, or to protect our or others' rights, property, or safety.

5. Data Security:
We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet can be guaranteed to be 100% secure.

6. Cookies and Tracking Technologies:
Our website may use cookies and other tracking technologies to enhance your browsing experience, analyse site traffic, and improve our services. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Your Rights:
You have the right to access, correct, or delete the personal information that we hold. You can also just ignore the processing of your information or ask that we restrict the processing of your information in certain circumstances. To exercise these rights, please contact us using the information provided below.

8. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the policy.

10. Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Aesthetic Academy Newcastle PTY LTD

74 The Boulevarde, Toronto NSW 2283